Jalwa Global Live
Privacy Policy
This Privacy Policy explains how Jalwa collects, uses, protects, and shares information when you use the Jalwa app and website.
Last updated: September 19, 2026
1. Information We Collect
Jalwa may collect information you provide when you create or use an account, including your name, username, email address, profile photo, date of birth where required, and authentication identifiers. We also collect information generated through use of the service, such as follows, blocked users, messages, room participation, reactions, gifts, rankings, notifications, and other in-app activity.
2. Google Sign-In
If you choose to sign in with Google, Jalwa receives authentication information provided by Google, such as your Google account identifier, email address, name, and profile image when available. Jalwa uses this information to create or authenticate your Jalwa account. Jalwa does not receive or store your Google password.
Google User Data Policy
Google User Data: Access, Use, Storage, and Sharing
Access: Jalwa Global Live uses Google OAuth to authenticate users. We access basic Google profile information made available through the Google OAuth sign-in flow, including your name, email address, profile picture, and Google account identifier. We do not access your Google password, contacts, files, Google Drive content, Gmail content, or other Google services unless a separate authorization screen explicitly asks for a scope and you grant it.
Use: We use Google user data only to create and authenticate your Jalwa account, identify you within Jalwa, maintain your account profile, secure account access, and provide the personalized Jalwa experience and live voice-room functionality you request. We do not use Google user data for targeted advertising, personalized advertising, retargeting, sale to data brokers, credit decisions, or any unrelated purpose.
Storage: Account information received through Google sign-in, such as your name, email address, profile information, and authentication identifiers, may be securely stored in our Supabase database as part of your Jalwa account. We use access controls, row-level security where applicable, and encryption in transit to help protect this information. We do not store your Google password.
Sharing and Disclosure: Jalwa Global Live does not sell or rent Google user data. We do not share Google user data with advertisers or data brokers. Limited data may be processed by service providers that are necessary to operate Jalwa, such as Supabase for database services and hosting/infrastructure providers for operating the application, only for purposes of providing or improving Jalwa functionality and subject to appropriate safeguards. We do not transfer Google user data for advertising or other unrelated purposes.
Security: We maintain reasonable technical and organizational safeguards designed to protect Google user data from unauthorized access, alteration, disclosure, or destruction. Access to account data is restricted to authorized systems and personnel who need it to operate or support Jalwa.
Retention: We retain Google-derived account information for as long as your Jalwa account remains active or as reasonably necessary to provide the service, maintain security, resolve disputes, prevent abuse, and meet legal obligations. When information is no longer required, we delete or anonymize it where reasonably practicable, subject to legal, financial, or security retention requirements.
Data Deletion: You may request complete deletion of your Jalwa account and associated personal data from the in-app Delete Account action or through our public Account Deletion page. Some financial or security records may be retained where legally required, as described below.
Policy Compliance: Jalwa Global Live limits its use and transfer of Google user data to providing or improving user-facing features and does not use Google user data for targeted advertising, sale to data brokers, information resale, creditworthiness decisions, lending, or training generalized AI/ML models.
3. Voice Rooms and Microphone
Jalwa provides real-time audio voice rooms. When you join a voice room and enable your microphone, microphone audio is transmitted through LiveKit so authorized participants in the room can hear you. Jalwa does not use the microphone when you have not granted the relevant permission or enabled the microphone feature. Jalwa voice rooms are audio-only.
4. Messages, Rooms, Gifts, and Social Features
Information you submit or generate through chats, voice rooms, reactions, gifts, follows, profiles, rankings, and related social features may be stored and processed to provide those features, maintain service integrity, prevent abuse, and enforce our rules. Content may be visible to the users or room participants with whom you choose to share it.
5. Payments, Coins, and Financial Activity
Jalwa may process information needed to manage virtual coins, diamonds, recharges, withdrawals, transaction references, and payment verification. Payment information is handled according to the payment method and provider involved. Jalwa's hosted card-payment flow is designed so Jalwa does not receive or store your full card number, CVV, or card expiry date. Transaction and verification records may be retained for fraud prevention, accounting, dispute handling, and legal requirements.
6. Device, Technical, and Usage Information
We may process technical information such as IP address, browser or device type, operating system, app version, language, network information, and diagnostic or security logs. This information helps us operate, secure, troubleshoot, and improve Jalwa.
7. Notifications and Push Services
If you enable notifications, Jalwa may use a push-notification service to deliver messages such as gifts, follows, room activity, security alerts, and other app notifications. You can control notification permissions through your device and available Jalwa settings.
8. How We Use Information
We use information to authenticate accounts, provide voice rooms and social features, operate profiles and messaging, process recharges and withdrawals, deliver notifications, prevent fraud and abuse, protect users, maintain security, troubleshoot technical problems, improve the service, and comply with applicable legal obligations.
9. Data Sharing & Service Providers
Jalwa does not sell, rent, or trade personal information. We may share information with essential service providers as reasonably necessary to operate the service, including Google for authentication, Supabase for database and storage services, Vercel for hosting, Oracle Cloud Infrastructure for server infrastructure, LiveKit for real-time audio, push-notification providers, and payment processors. Providers receive only information reasonably necessary for their service.
10. Data Security
Jalwa uses reasonable technical and organizational safeguards to protect information against unauthorized access, alteration, disclosure, or destruction. Data transmitted between your device and supported services is protected using encryption in transit where supported. Database access is protected with access controls and row-level security where applicable. No internet service can guarantee absolute security.
11. Data Retention and Account Deletion
We retain information for as long as reasonably necessary to provide the service, maintain security, resolve disputes, keep financial and transaction records, and meet legal obligations. You may request deletion of your Jalwa account and associated personal information through the available account support or deletion process. Some information may need to be retained where required by law or for legitimate security and financial records.
12. Your Rights & Choices
Depending on your location and applicable law, you may have rights to access, correct, delete, or otherwise control certain personal information. You can manage profile information, microphone permissions, notification permissions, and other available privacy controls through Jalwa or your device settings.
13. Children's Privacy
Jalwa is not intended for users under 18. We do not knowingly collect personal information from children or minors in violation of applicable law.
14. Changes to This Policy
We may update this Privacy Policy when our services, technology, legal requirements, or data practices change. The updated version will be published on this page with a revised update date.
15. Account Deletion Requests
You can start account deletion from inside Jalwa or use the public Account Deletion resource. Account deletion removes the Jalwa account and associated personal data; legally required financial or security records may be retained for the minimum required period.
16. Contact Us
For privacy questions, account-data requests, or account deletion requests, please contact Jalwa at admin@jalwa.pro, admin@jalwa.app, or smartsoloutionservicess@gmail.com.